Frequently Asked Questions:
Selling your unwanted gold, platinum or silver can be a serious decision. Some jewelry may have sentimental value. You want to be certain you will get a fair price and be treated in a friendly, professional matter.
We have listed some common questions from our past clients, should you have any other questions do not hesitate to call us.
1. Can you provide me with pricing without seeing my items?
No, reason is that we go by spot price and Monday-Friday the spot price can change throughout the day Monday-Friday. So to get an accurate quote and an Honest quote you need to be given the price quote at the time the gold is weighed.
2. How long will it take?
The majority of our appointments take 10 to 20 minutes depending on the number and types of items you have.
3. Will we Travel To You?
No, for this we offer after hours service at one of our stores. We will arrange to meet at a mutually convenient time. At this time we will provide you with pricing on your items, upon your acceptance of price we will then pay you in cash immediately.
Again depending on the number and types of items, you can expect the process to take no more than 10-20 minutes.
There have been numerous reports of Illegal buyers/thief's wanting to meet you to buy your gold.
We at Corona Gold Exchange only conduct business at our stores and discourage you to meet strangers in parking lots, etc. to sell your gold. It is very unsafe to do so.
4. How are my items weighed?
We weigh and provide pricing in grams.
Word Of Caution: Many competitors provide pricing in Pennyweight or DWT's. 1 Pennyweight/DWT = 1.55 grams, this can make their prices appear deceptively high when in fact they are considerably lower than our prices.
5. How can I tell how much my items weigh?
Without an accurate scale it is impossible to tell the exact weight of your pieces. If you'd like to get a rough idea of the weight of an item you can compare your things with a Quarter. A quarter weighs 5 grams. Put your item(s) in one hand and the appropriate numbers of quarters in the other, you should be able to get a rough feel for the accurate weight.
6. Is my transaction confidential?
All transactions are confidential.
7. What if I'm not happy with the price you quote?
In the unlikely event you're not completely satisfied with your payment amount you are under no obligation to sell your items. We are a service business and never want to have an unhappy client.
8. What's the difference between DWT (Penny Weight) and Grams?
1 DWT or Penny Weight is equal to 1.55 grams.
9. Is there anything you don't buy?
We do not purchase plated gold. Look to see if you have any items with the following markings.
GE or GF - Gold Filled | RGP - Rolled Gold Plate | EPNS - Electroplated Nickel Silver | HGE - Heavy Gold Plate | GS - Gold Shell | GP - Gold Plate | KP - Karat Plated
These markings will be found after the hallmark such as this 10k GF, this is an example of something we would not purchase, the actual gold content is too small to have any market value.